Case Study HP Product Design

HP Elite Earbuds

A systray-resident Windows companion app for HP's wireless earbuds — at-a-glance battery and connection status without opening a full app, plus deeper audio personalization when needed.

OutcomeOne modal + button-group primitive backs nearly 20 distinct dialogs across the app — a spacing or copy-tone fix in one place propagates everywhere.

HP Elite Earbuds — the Windows companion app shown alongside the wireless earbuds and charging case.
Role
Staff Product Designer
Agency
Toptal
Client
HP
Scope
End-to-end Product Design | 0 → 1
Status
Live

Overview

The Windows companion app for HP Elite Earbuds — a systray-resident desktop utility for pairing, battery and firmware status, and audio tuning (Tuned2Me personalized hearing, ANC, Sound Situation presets). The working file holds 66 shippable frames across eight functional modules, from ambient systray states to a deeply branched, modal-driven hearing-calibration flow.

The six screens below are selected from that set specifically to show staff-level product design thinking — state-machine reasoning across connection and battery permutations, componentized reuse so one pattern backs many contexts, and explicit design for failure modes — rather than a full walkthrough of every frame.

66 frames
shipped across 8 functional modules
8 modules
systray to modal-driven hearing calibration
38×
instances of the single most-reused component (modal + button group)
25 frames
belong to the Tuned2Me flow alone — mostly interrupt and error handling

System Decisions

The core product decision was to make the systray the front door. Users could confirm connection, battery, and firmware availability without opening a full window, then move into the desktop app only when a task needed more space.

From there, the work became a state model. Battery status, disconnected states, setup, firmware prerequisites, hard errors, recoverable interruptions, and confirmation dialogs were treated as first-class screens rather than edge cases. That let engineering build from a documented UI contract instead of interpreting missing states later.

Screens

Six screens selected from the 66-frame file to show the underlying system: shared state shells, componentized controls, and explicit handling for every failure mode.

HP Elite Wireless Earbuds systray flyout showing 76% battery, earbud icons, and an Open Desktop App link, anchored above the Windows 11 taskbar.
Service Tray — Connection States

Disconnected, connecting, and connected states share one flyout shell — battery and quick controls only appear once a device is actually reachable.

Device information state matrix showing left and right earbud battery percentages with color-coded battery icons across connected, low-battery, and disconnected states, plus a five-band battery level legend from 0-7% to 76-100%.
Device Info — Earbud & Battery State Matrix

Left/right earbud × in-case/out-of-case × five battery bands, fully crossed — the documented contract for every hardware state the UI has to render.

Tuned2Me personal hearing setup flow showing eartip fit selection, noise-level testing, and frequency calibration screens.
Personal Hearing (Tuned2Me) Setup

The most branch-heavy flow in the file. Roughly 25 of the 66 frames exist to handle real-world interruptions — noise, low battery, a dropped connection — not just the ideal path.

Firmware update screen showing update progress, version information, and error recovery states.
Firmware Update — Failure-Aware State Machine

Five discrete states model the actual update lifecycle, with a do-not-disconnect warning and distinct recovery copy for a timeout versus a hard error.

Audio controls panel showing immersive sound settings with ambient noise, speech clarification, and noise equalizer sliders across situational presets.
Audio Controls — Sound Situation Componentization

Tuned2Me, ANC, and Sound Situation share one reusable slider, toggle, and gallery-item component set instead of three bespoke panels.

Outcome

  • 66 shippable frames across 8 modules, documented and organized as a rebuildable system — not a pile of one-off screens.
  • Every hardware state — two independently-charging earbuds × in-case/out-of-case × 5 battery bands — enumerated before engineering ever had to guess.
  • One modal + button-group primitive backs 38 instances, the single most-used component in the file, so a spacing or tone fix in one place propagates everywhere.
  • Roughly 25 of the 66 frames exist to handle interruptions — noise, low battery, a dropped connection — during the one flow most likely to get abandoned mid-task.